Digital Deliverables
Films and photographs are delivered via online gallery / Google Drive links, plus USB on request. Teasers: 7–10 days; highlight films: 3–4 weeks; photographs: 2–3 weeks after the event.
Physical Products
Albums, frames, mugs and other products are processed within 5–7 working days after design approval, then shipped.
Delivery within Barabanki (local pickup/delivery) usually 2–4 days. Pan-India courier: 3–7 business days depending on location.
Shipping Charges
Local Barabanki delivery is free above ₹1,000 order value. Pan-India shipping is free above ₹2,000; charges apply below these limits and are informed before payment.
Tracking & Support
You receive tracking details by SMS/WhatsApp/email once dispatched. If a package is delayed or damaged, report within 24 hours with photos and we will follow up with the courier and replace/refund as needed.
Incorrect Address
Please double-check your address — re-shipping for incorrect addresses is chargeable.
Questions?
For any queries about these policies, contact us at +91 7839084465 or info@newsrvideos.com.